Assessor Resource

CPPREP4181
Manage onsite residential property

Assessment tool

Version 1.0
Issue Date: May 2024


This unit specifies the skills and knowledge required to work as an onsite residential manager contracted on behalf of the owners of a residential complex.

It includes the roles of property caretaker and letting agent for short-term stays but excludes residential tenancies.

The unit applies to industry professionals in real estate.

State or territory licensing requirements may apply to this unit.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Examine and outline caretaker roles and responsibilities for day-to-day running of a residential complex. 
Schedule and manage maintenance of property grounds and building areas. 
Manage communication with individual property owners and owners’ corporation about matters relevant to the care of the property. 
Liaise with owners’ corporation about compliance with relevant by-laws. 
Follow contract requirements to manage letting of accommodation for short-term stays. 
Manage marketing of accommodation in the complex. 
Manage reception and support services for short-term stay guests. 
Manage guest payments and short-term stay management expenditure. 
Manage housekeeping services for short-term stays. 
Manage resolution of complaints and guest dissatisfaction. 
Identify financial reports required for the complex. 
Manage the preparation of financial reports for individual owners for property vacancies, income and expenses. 
Manage the preparation of financial reports for the owners’ corporation on caretaker and letting income and expenditure. 
Manage the preparation of financial reports for a trust account. 

Forms

Assessment Cover Sheet

CPPREP4181 - Manage onsite residential property
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CPPREP4181 - Manage onsite residential property

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: